An Outlook AI assistant should understand that business email is rarely just writing. It is scheduling, approvals, customer context, managers asking for status, candidates replying to interview loops, vendors sending updates, and teams trying not to miss the important thread.
What to evaluate
- Does it work with the Outlook account type you use?
- Can it draft replies without sending automatically?
- Can it categorize or label messages in a way you can correct?
- Does it preserve reasoning for AI decisions?
- Can it learn from edits and rejections?
- Does it support privacy rules for sensitive senders or domains?
The Postscript approach
Postscript keeps provider-specific email objects separate from normalized domain records. That lets the product build AI workflows around Outlook and Gmail without burying provider assumptions in core logic.
FAQ
Can Postscript work with Outlook?
The repository includes Microsoft Outlook OAuth and provider abstraction code designed for Outlook integration.
Is Outlook Copilot the same as an AI email assistant?
Outlook Copilot is Microsoft's native AI layer. Dedicated AI email assistants may offer different workflows around triage, memory, labels, and reviewability.
What should an Outlook AI assistant avoid?
It should avoid silent sending, opaque prioritization, and processing sensitive mail without user controls.